Privacy Policy

Enginelity LLC Privacy Policy
Last updated: July 7, 2025

At Enginelity LLC (“Enginelity”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services, including booking a vehicle through enginelity.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

We collect the following categories of personal information:

Contact Information – Name, phone number, email address, and billing/shipping address.
Driver Information – Driver’s license photo or scan, and insurance proof.
Reservation Details – Booking history, vehicle selected, delivery location, pickup time, and payment method.
Payment Information – Payment confirmation or transaction reference (processed securely by payment providers).
Technical Data – IP address, browser type, device information, and how you interact with our Site (collected via cookies or similar tools).

You provide some of this data directly when booking or contacting us. Other data is collected automatically during use of the Site.

2. How We Use Your Information

We use your information to:

Process reservations and payments
Verify identity and insurance eligibility
Facilitate vehicle pickup and return
Communicate updates or important notices
Comply with legal obligations
Detect and prevent fraud
Improve our services and website

We may also send you occasional promotional messages. You can unsubscribe at any time.

3. Use of Cookies

We use cookies and similar technologies to analyze website traffic, store preferences, and improve your experience. You can adjust your browser settings to disable cookies, but this may affect how some features work.

4. Use of Analytics and Advertising Services

We may use third-party analytics and advertising tools (such as analytics platforms, ad tracking pixels, and conversion tools) to understand how users interact with our website, evaluate the effectiveness of our services, and display relevant advertisements.

These tools may collect technical and behavioral data, including pages visited, time spent, clicks, IP address, browser type, and device information. This helps us improve our services and provide more relevant marketing across different channels.

These third parties may process data in accordance with their own privacy policies. You can manage cookie and tracking preferences through your browser or device settings. However, doing so may affect the personalization and functionality of the services we provide.

5. Sharing Your Information

We may share your information with:

Trusted service providers (e.g., payment processors, hosting, delivery services, IT tools)
Vehicle owners or rental partners who manage or own the vehicle you book
Regulatory authorities, if required by law
Marketing and analytics partners, in compliance with privacy regulations

We do not sell your personal information.

6. Data Security and Retention

We use industry-standard security practices to protect your information. However, no system is completely secure. Please keep your login credentials confidential.

We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Withdraw consent to receive marketing communications
Request a copy or transfer of your data

To exercise these rights, email us at support@enginelity.com. We may request identity verification before processing your request.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

10. International Users

Our platform is designed for users in the United States. If you access the Site from another country, you consent to your data being transferred and processed in the United States.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
support@enginelity.com